To ensure the quality of services provided within the organization, service standards are developed. These standards are only one element of a broader effort to create and maintain the organization that gives ethical conduct the highest priority. Sterling Hospitals make sure that the health care services provided to the patients are safe, effective, high quality services.
Sterling Hospitals is a professional and dedicated organization. It takes seriously its obligation to the patients it serves. In line with our goal of providing quality services in our hospital, we have developed the service standards. The service standards are only one element of a broader effort to create and maintain the organization that gives ethical conduct the highest priority. Sterling Hospitals make sure that the health care services provided to the patients are safe, effective, high quality services.
We monitor, inspect and regulate services to make sure that they meet service standards of quality and safety. Therefore we have defined patient’s rights and the same has been displayed in all prominent areas. We also make sure that the patients’ rights are taken care and they are never be violated. Employees of the organization shall be made aware of the defined service standards. All the standards shall be monitored for its fulfillment and the measurable standards shall be documented.
Following are the Service Standards defined in the organization.